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FAQS
HAIR WELLNESS
How will I know your supplements will work for me before purchasing?
We recommend reviewing the ingredients and consulting with your healthcare professional to ensure you're a good candidate for daily use. Each ingredient has been carefully studied for its role in supporting hair and scalp health, so you can expect visible results within 1-3 months of consistent use. If you’re not satisfied with the results within 30 days from the purchase date, we offer a full refund—your satisfaction is our priority.
Do your supplements have any known side effects?
No, however, if you experience any allergic reactions (such as itching or acne), upset stomach, or headaches, please discontinue use. Everyone’s body is unique, and while our research and testing indicate that most people should not experience side effects, we acknowledge that individual responses can vary. If you do encounter any issues, please contact us—we offer a full refund within 30 days of purchase. Your well-being is our priority.
Can I take your supplements with other supplements or medications?
Yes, our supplements are generally safe to use alongside other supplements or medications. However, because individual needs and health conditions vary, we strongly recommend consulting with your healthcare provider before starting any new supplement regimen. They can help ensure there are no potential interactions and that the ingredients align with your specific health goals. Your safety and well-being are our top priority.
What happens if I stop taking your supplements?
Consistency is an important part of building a hair wellness routine. If you stop taking your supplements, you may no longer receive the ongoing nutritional support they provide.
If you need more flexibility, Subscribe & Save makes it easy to stay consistent on your terms. You can choose your delivery schedule, skip a delivery, or make changes anytime.
Save 10% + enjoy free shipping on subscription orders.
I prefer this because it doesn't imply that everyone's results will begin declining at exactly 30 days, and it naturally connects the FAQ to your new subscription experience.
How can I purchase Hydrasilk®?
Hydrasilk® is exclusively available to licensed professional cosmetologists and is formulated for professional use only. This highly concentrated product requires proper application to prevent potential adverse effects.
If you're a professional interested in adding Hydrasilk® to your services, you can learn more about NU Standard Pro and how it can elevate your offerings.
What does Hydrasilk® do to my hair?
Hydrasilk® enhances your hair by delivering deep hydration and improving its structure.
Reconstructive treatments (be sure to request for the aquatic mister) repair damaged strands and strengthening the hair from within. For chemical services, such as coloring or relaxing, Hydrasilk® minimizes damage by protecting the hair’s bonds and restoring moisture throughout the process.
With long-term use, it reduces the need for additional maintenance or leave-in products, as the hydration provided through regular treatments ensures your hair stays soft, manageable, and healthy.
For optimal results, in-salon treatments are recommended every 6 weeks to maintain continuous hydration and vibrant hair.
How do I access Hydrasilk® as a Licensed Cosmetologist?
As a licensed professional, you’re eligible to incorporate this exclusive, salon-grade product into your services. To get started:
- Join NU Standard PRO: Visit our NU Standard PRO platform to learn more about Hydrasilk® and unlock access to our professional products.
- Verify Your License: You need to provide proof of your cosmetology license during registration.
- Place Your Order: Once approved, you’ll be able to order Hydrasilk® and explore other tools designed for salon professionals.
- Training and Support: Access educational resources to ensure proper application for the best results.
If you need further assistance or help with registration, please contact our support team, and we’ll be happy to guide you through the process.
Don't see your question on the FAQs?
Feel free to reach out to us directly—we're happy to help!
